Hurricane Irma update 11/1/2017

Things are moving slowly but surely.  The dryout team has made their way through building 7, 8, 9, and 10 drying out the units that had leaks and removing any wet and damaged ceilings, walls, and insulation.  Any areas that have been opened up have been sealed with plastic and will remain that way until the roofs are replaced.

Tomorrow (November 3rd) and Monday (November 6th)  they will be working in Buildings 5 and 6.  If you reside in or have a unit in Buildings 5 or 6 and you reported a leak to us, please be prepared for the dryout company, United Water Restoration, to visit your unit.  If you have a unit in Buildings 5 or 6 and you have a leak that you have not reported yet, you must report it now.  If you are not sure if you have a leak or not, you must contact the office immediately so that your unit can be inspected.

If you reside in or own a unit in Building 1 or 2, the dry out team will be working in your building Tuesday through Thursday of next week (November 7th-November 9th).  If you reside in or own in these buildings and you have reported a leak, United Water Restoration will be coming to your unit during the dates mentioned above.  If you are in these buildings and you have a leak that you have not reported or if you are not sure if you have a leak or not, you must contact us immediately.

If you reside in or own a unit in Buildings 3 or 4, the dry out team will be working in your building Friday (November 10th) and Monday  (November 13th).  If you reside in or own a unit in these buildings and you have reported a leak, United Water Restoration will be coming to your unit during the date mentioned above.  If you are in these buildings and you have a leak that you have not yet reported or if you are not sure if you have a leak or not, you must contact us immediately.

Again, United Water Restoration will be going to every unit that has reported a leak to remove any wet or damaged drywall, ceilings, and insulation. Any sections that are opened up and/or removed will be covered in plastic to help keep AC and heat inside the unit and to also keep any future potential leaks, outside the unit.    Certain units will also require a dehumidifier to run for up to 2 days to dryout the unit.  Please follow whatever instructions United Water Restoration gives you.  These instructions will be for your own safety and for the protection of your unit and your property. No interior repairs (drywall, ceilings, insulation) will be made until AFTER the roofs are replaced, as there is still the potential for leaks.

As a reminder, if you have any damage to your unit or your belongings , other than drywall, ceilings, and insulation, you will need to put in a claim with your own insurance company.  Our insurance only covers the items I mentioned.  If you have any questions or concerns,  or if your insurance company needs to speak to me, please contact me at the office at 407 282-9250.  If you have not checked your unit or had a visit from our insurance rep, you must contact us.  If you need to reach United Water Restoration, please call Andrew at 407 222 6099.

Thank you to everyone who has cooperated and done their best to remain patient during this process.  If your building is not mentioned above, please stay tuned for our next post regarding the next phase of buildings that will be worked on.  As mentioned in previous posts, we are going in order or priority with the roof leaks.

 

China Benson, property manager, Southpointe Condominiums